Note:
- To generate an app password for your Gmail/G Suite account, you must first enable 2-factor authentication (2FA).
- 2FA must be enabled at the admin level before users in the organization can enable it themselves.
STEP 1: Enable 2-Factor Authentication
- Open your Google Account, click on your profile in the top right corner, and select "Manage your Google account."
- In the navigation panel, select "Security." Click "Get started" under 2-Step Verification and follow the on-screen instructions to enable it.
Troubleshooting: If you don’t see the option to enable 2-Step Verification, your Google Workspace Admin may not have allowed users to turn it on.
STEP 2: Generate an App-Specific Password
- Return to your Google Account settings and select "Security" in the navigation panel. Scroll down to "Signing in to Google" and click on "App passwords."
Note: If "App passwords" is not visible, search for it in the top search bar and select it from the results.
- Under "Select the app and device you want to generate the app password for," choose "Mail" for the app and "Other (Custom)" for the device. For clarity, name it "MailOptimal" and then click "Generate."
- Copy the generated app-specific password. This will be used to connect your account to MailOptimal.